Policies

 

  • We accept direct bank to bank wire payments ONLY. No ACH or credit card payments are accepted.

 

  • 48-72 Hour lead time from when our bank confirms wire. If there is a delay, we will communicate that and fulfill as soon as possible.

 

  • Box Size = 14" x 14" x 14" (12 lbs total weight) - Box holds 8 units/pounds.

 

  • We add $30 charge S&H per box and $30 for Tive GPS security service. If client refuses Tive, we assume ZERO responsibility. Clients will be charged $200 for Tive trackers that are not returned via the enclosed prepaid envelope within 7 days of the receipt of a package.

 

  • We ONLY ship USPS Express. We will only accept labels from clients who live in areas to which we refuse to ship, and we will assume ZERO responsibility.

 

  • We will consider complaints ONLY within 24 hours of client's receipt of an order.

 

  • For any questions regarding our SOP or privacy docs for distros/brokers, contact CEO or COO directly.

 

  • CoC (Chain of Custody) will be released attorney to attorney ONLY. Please do not request CoC unless it is through your attorney.

 

  • Our menu, COAs, licensing, and any other official company documentation must not be posted to any social media or websites. Any person or company caught doing so will receive an immediate cease and desist from our attorneys and the responsible party will cover all legal fees.

 

  • For orders of 50+ units please be prepared to show proof of funds, attorney to attorney. You can also work with our attorneys directly at our expense if you prefer.

 

  • There are no price breaks on initial orders. Once a relationship is established, we will offer $50 off per unit for orders of 50+ units and $100 off per unit for orders of 100+ units. We will also do supply agreements after our attorney writes it up with the discount if we agree.

 

  • MOQ for Smalls is 15 units. We may waive the MOQ at our discretion if we're helping you build the volume of your orders to meet MOQ.

 

  • Keep units stored under 55F/12.8C degrees (cold storage/wine fridge/etc). This advice is for your own safety and compliance. Those who do not store properly, such as in clear jars at room temperature, do not know what they're doing and they are risking their businesses and ours.

 

  • We will offer free consultations to ensure that decarboxylation does not occur."